Log in
Ask for a demoa demo? Free trial

Privacy notice


The Data Controller Site may contain links to other sites that may be of interest to you. When you use these links to leave the Site of the Data Controller, the Data Controller has no control over these other sites.

Consequently, the Data Controller cannot be held responsible for the protection and confidentiality of any information that you have provided, whether voluntarily or not, while visiting these sites and said sites are not governed by this Privacy Notice. We therefore invite you to exercise caution and read the privacy policy of the sites in question.

Sharing of your personal data

As indicated above, the Data Controller is a company of the Mérieux NutriSciences group. As such, your Personal Data may be shared with all affiliated companies of Mérieux NutriSciences Corporation, whether or not located in one of the territories of the European Union, in order to provide you with the best quality of services.

You authorize the Data Controller to share your Personal Data with service providers, subcontractors and agents to perform certain functions on their behalf and in accordance with their instructions, such as payment providers, IT providers, accountants, auditors or lawyers.

In certain circumstances, the Data Controller may be forced to share your Personal Data with government authorities and / or law enforcement agencies in order to comply with the laws in force in the context of, for example, the anti-corruption law, to protect the rights, property or safety of a third party or to comply with its terms and conditions.

The Data Controller may also share your Personal Data as part of a merger, asset transfer, consolidation or restructuring, financing or acquisition of all or part of its activity by another company.

Legal basis for processing personal data

We process your Personal Data on the following legal bases:

Your consent: When you communicate your Personal Data to the Data Controller, you consent to their use of your Personal Data in accordance with the identified purpose.

Execution of a contract: The Data Controller may process your Personal Data to fulfill its contractual obligations and provide you with its services.

Legal obligation: The Data Controller may process your Personal Data to fulfill a legal obligation.

Legitimate interest: The Data Controller may process your Personal Data to improve its services and ensure that you get the best experience on its Site.

Purposes of the collection of personal data

The Data Controller undertakes to collect and process your Personal Data only to provide you with its services or to meet a legal obligation.

The Data Controller will only use your Personal Data in accordance with the purpose for which you communicated them, in accordance with what was indicated to you on our Site at the time of the communication of your Personal Data:

 * The Personal Data collected when you subscribe to the newsletters of the Data Controller, or through any form or other similar requests will only be used in compliance with the purpose for which this information was communicated and collected;
 * The Personal Data collected during each connection will be used to trace your journey on the Site in order to allow the Data Controller to establish statistics on the most visited pages and, more generally, to control and improve the functioning of the Site .
 * The Data Controller may also use your Personal Data for direct prospecting purposes, in order to provide you with a better quality of service, only if you have consented to it.

Categories of personal collected data

During each connection to the Site, the Data Controller or third parties acting on his behalf, automatically collect and store information relating to your system and your activities on the Site. This information may include:

 * The unique identification number of your computer or any other electronic device,
 * Your IP address,
 * Technical information about your device such as the type of device, Internet browser or operating system used,
 * Your preferences and settings based on the time zone or language,
 * Statistical data relating to your browsing activities and habits.

When you participate in surveys or online polls on the Site, your requests for additional information on the Data Controller ’s marketing or advertising activities, your connections to its online services or your subscriptions to its newsletters, forms or other requests similar, the Data Controller may collect Personal Data that you either have voluntarily communicated or that are necessary for the provision or improvement of its services, namely:
 * Identity information (first name, last name, email address, gender, postal address, telephone number) used to identify you and to provide you with the services requested,
 * Location information: used to adapt the information according to your geographic location,
 * Or any other information that you have voluntarily communicated.

Data controller

Personal Data obtained via this Site is processed by traQ’food SAS, a company of the Mérieux NutriSciences group, acting as Data Controller.

TraQ’food SAS contact details:
traQ’food SAS
25 Boulevard de la Paix, Building C CS 38512 CERGY


Controller: means the person or entity that determines the purposes and means of processing Personal Data.

Applicable legislation on Personal Data Protection: refers to Directive 2002/58 / EC and the General Data Protection Regulation (EU) 2016/679, (hereinafter “GDPR”) as well as ’’ to all delegated acts and implementing acts adopted under the GDPR and to the laws of the Member States specifying the provisions of said Regulation applicable to the processing of Personal Data.

Subcontractor: means the person or entity that processes Personal Data on behalf, on the instruction and under the authority of a Data Controller.

Mérieux NutriSciences: refers to Mérieux NutriSciences Corporation and all of its affiliates including traqfood.

Personal Data: means any data directly or indirectly allowing the identification of a natural person.

Site: Refers to the traqfood.com website and all of its subdomains.


traqfood is committed to respecting your privacy and protecting your personal data.

In accordance with applicable Personal Data Protection Legislation, this Privacy Notice is intended to explain to you how traqfood collects, processes, protects and potentially shares your Personal Data. This Privacy Notice also informs you of your rights and how to exercise them.

Changes to this privacy notice

The Data Controller may need to update this Privacy Notice and all such updates will be posted here. Therefore, we advise you to regularly check this page to stay informed about our privacy policy.

Cookies policy

Cookie Information

Cookies designate all the tracers deposited on the browser or the hard drive of your computer equipment, when consulting a website, reading an email, using software or an application. mobile in particular (hereinafter “Cookies”).

This Site uses different kinds of Cookies in order to offer you a better browsing experience on the Site and to allow you to benefit from all the features available on the Site.

Purpose of the various Cookies

The functional cookies that the Site issues allow you to use the basic functions of the Site, to adapt the presentation of the Site to your terminal display preferences (language used, display resolution, operating system used, etc. .) during visits to the Site, and to memorize information relating to the form you fill out on the Site.

In addition, the performance analysis cookies that the Site issues allow the Data Controller to establish statistics and volumes of visits and use of the various elements making up the Site.

Information obtained through Cookies will not be shared with unauthorized third parties.

Finally, “social network” Cookies are issued by third parties, through the tools Facebook, Twitter, LinkedIn and YouTube with which the Site works, and which provide the Data Controller with more precise data on the Site’s audience. and information on shares made on social networks. The use of "social network" cookies by third parties is not controlled by the Data Controller. Therefore, you are recommended to consult the Cookies policy of these third parties.

Are you obliged to accept Cookies?

You are under no obligation to accept Cookies, and you can refuse and / or block them at any time by activating the browser setting to refuse them in whole or in part.

In the event that you choose to refuse and / or block the Site’s Cookies, the Data Controller in no way guarantees your access to all the features and / or parts of the Site, and cannot be held responsible for any consequences. on the quality of your use of the Site.

Delete Cookies

Regardless of the browser used, you can manage and / or delete Cookies, by consulting the following recommendations depending on your browser:
To delete Cookies in Google Chrome:

  • " Settings "
  • " Show advanced settings "
     * "Content settings"
     * In the "Cookies" section of the page that appears, you have the option to delete cookies, or select some of them.

To delete Cookies in Mozilla Firefox:
 * "Tools"
 * "Options"
 * In the "Privacy" tab, pull down the "Retention rules" menu and select "Use personalized settings for history".
 * You check or not "Accept cookies".

To delete Cookies in Internet Explorer:
 * "Tools"
 * "Internet options"
 * In the "Confidentiality" tab, you can manage Cookies according to 6 levels of Cookie restriction.

To delete Cookies in Safari:
 * "Preferences"
 * In the "Confidentiality" tab, you can choose to "Block cookies" or not.

To delete Cookies in another browser, you should consult the documentation or help modules provided by your browser.


The Data Controller has put in place reasonable technical, organizational and structural measures to ensure an adequate level of protection of your Personal Data against any unauthorized or unlawful processing as well as to prevent accidental loss, destruction or the occurrence of any damage. .

In the event that your Personal Data is transferred to third parties, the Data Controller will ensure that your Personal Data will be processed only according to its instructions.

When the Data Controller has given you a password or when you yourself have chosen a password allowing you to access certain parts of its Site, it is your responsibility to keep this password confidential.

Data protection officer

For any questions, concerns or complaints relating to this Privacy Notice, you can contact the Data Protection Officer at the following email address: [email protected]

Transfer of data outside the European Economic Area

The Data Controller may need to transfer your Personal Data to countries outside the European Economic Area (EEA) whose legislation offers a different level of protection for Personal Data. In the event that your Personal Data is transferred outside the EEA, the transfer will be made under cover of the signing of standard contractual clauses adopted by the European Commission. These clauses are intended to offer guarantees in terms of the transfer of Personal Data and are used by the Data Controller both to secure said transfer and to comply with Data Protection Legislation.

The duration of the conversation

The Data Controller will keep your Personal Data only for the period necessary for the purpose of the processing for which these data were communicated or to comply with certain legal obligations.

Your rights

In accordance with the legislation in force, you have the following rights with regard to your Personal Data:

Right of access: You have the right to request access to your Personal Data.

Right of rectification: You have the right to request the rectification of your Personal Data when they are incorrect or incomplete.

Right to erasure (“Right to be forgotten”): You have the right to request the erasure of your Personal Data and only if one of the conditions set out by the GDPR is met. Nevertheless, the Data Controller is authorized to refuse your request or to keep some of your Personal Data in order to comply with certain legal obligations.

Right to limit processing: You have the right to ask the Data Controller to limit the way your Personal Data is processed.

Right to data portability: You have the right to request to receive the Personal Data that you have provided to the Data Controller, in a structured, commonly used and machine-readable format, to transmit this data to a other Data Controller. This right is, however, subject to the fulfillment of the following two conditions: (i) the processing is based on your consent or the performance of a contract and (ii) is carried out using automated processes.

You can exercise these rights by sending your request by e-mail to [email protected] and the Data Controller will make every effort to respond to your request as quickly as possible.

Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with the supervisory authority competent according to the Member State in which you are located.

Any subscription to a newsletter can be canceled at any time by sending an email to [email protected].

Free traqfood trial on Iphone and Android

Download traqfood and start your 30 day trial period

Télécharger sur l'App Store Télécharger sur le PlayStore

A demo?
A question?
We’ll get back
to you!